Privacy Policy

 

PHOENIX MECANO PLASTIC SRL is committed to protecting your privacy. Contact us at office@phoenix-mecano.ro if you have any questions or concerns about our use of your personal data and we will be happy to help you.

By using this website and/or our services, you consent to the processing of your personal data as described in this privacy policy.

 

Definitions

Personal data – any information relating to an identified or identifiable natural person;

Processing – any operation or set of operations that is performed on personal data or sets of personal data;

Data subject – natural persons whose personal data are processed;

Child – a natural person under 18 years of age;

 

Data protection principles

We undertake to follow the following principles of protection and processing of personal data:

·         The processing is lawful, fair, transparent. Our processing activities have legal grounds. We always consider your rights before processing personal data. We will provide you with information on processing upon request;

·         Processing is limited in purpose. Our processing activities correspond to the purpose for which the personal data was collected;

·         Processing is done with minimal data. We collect and process only the minimum amount of personal data necessary for any purpose;

·         Processing is unlimited. However, we will not store personal data unless necessary;

We will do our best to ensure the accuracy of data;

We will do our best to ensure data integrity and confidentiality.

 

 

Rights of data subjects

The data subject has the following rights:

1. Right to information – which means you need to know if your personal data are processed; what data is collected, where it is obtained from and why and by whom it is processed.

2. Right of access – which means that you have the right to access data collected from/about you. This includes your right to request and obtain a copy of your collected personal data.

3. Right to update/rectification– which means you have the right to request rectification or erasure of your personal data that is inaccurate or incomplete.

4. Right to erasure – which means that under certain circumstances you can request your personal data to be deleted from our records.

5. The right to restrict processing – i.e. where certain conditions apply, you have the right to restrict the processing of your personal data.

6. The right to object to processing – i.e. in certain cases you have the right to object to the processing of your personal data, e.g. in the case of direct marketing.

7. The right to object to automated processing – which means that you have the right to object to automated processing, including profiling; and is not subject to a decision based solely on automated processing. This right may be exercised whenever there is a result of profiling that produces legal effects that affects you.

8. The right to data portability – you have the right to obtain your personal data in an appropriate format or, if possible, as a direct transfer from one processor to another.

9. The right to lodge a complaint – if we refuse your request based on your Access Rights, we will give you a reason why we do so. If you are not satisfied with the way your request has been handled, please contact us.

10. The right to help from the supervisory authority – which means that you have the right to the help of a supervisory authority and the right to other remedies, such as claiming damages in court.

11. The right to withdraw consent – you have the right to withdraw any consent given to the processing of your personal data.

 

What personal data we collect

Contact form on all pages of the site.

These are: name, surname, email address, phone number.

 

How we use your personal data

We use your personal data for:

·         managing commercial relationships, identifying customer needs and meeting them with customized solutions: website, online store, administration, promotion, etc. – in order to conclude service contracts;

·         fulfillment of an obligation under law or contract;

·         in the company's internal reports and statistics

Based on the conclusion of a contract or the fulfillment of contractual obligations, we will process your personal data for the following purposes:

·         to identify you;

·         to provide you with a service or offer you a product;

·         to communicate with you either for sales or billing purposes;

·         in internal company reports and statistics.

With your consent we will process your personal data for the following purposes:

·         to send you newsletters and/or offers in various marketing campaigns;

·         for other purposes for which we have asked for your consent;

We process your personal data to fulfill obligations arising from the law and/or to use your personal data for the options provided by law. We save information about you as long as necessary for accounting purposes or other obligations arising from statutory time limits, but not more than 5 years.

We process personal data until we receive a request to do so from you. We will inform you of any further processing and purposes.

 

Who else has access to personal data

We will not disclose your personal data to third parties or public institutions unless we are legally obliged to do so. We may disclose your personal data to third parties if you have given your consent or if there are other legal reasons for doing so.

How we ensure the security of your personal data

We do our best to keep your personal data safe. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonymization where appropriate. We monitor our systems for possible vulnerabilities and attacks.

Even if we try our best, we cannot guarantee the security of information. However, we are committed to notifying competent authorities of data protection breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we can reasonably to prevent security breaches and assist authorities should breaches occur.

 

Technology

PHOENIX MECANO PLASTIC SRL regularly updates all software applications used to defend known attack surfaces, on all levels (means used by colleagues, server operating systems, virtualization layer, guest operating system, application).

We apply a redundant and scalable infrastructure that has no point whose failure would cause service to stop.

On a daily basis, automatic and encrypted data that is ported to another data center is automatically saved so that, in case of emergencies, the possibility of restoring data is ensured.

We follow adopted industry solutions such as the Open Web Application Security Project (OWASP) and Cloud Security Alliance Cloud Controls Matrix (CCM).

 

Access Protection

Physical access to infrastructure is extremely limited. In all cases, appropriate identification is required.

 

Network safety

Data storage servers are separated from the outside by multi-level firewalls. Only dedicated load balancing servers have an internet connection.

Application servers and data storage servers operate on separate internal networks, the connection between them is ensured by a firewall – on the intermediate load balancing level.

Clear data/test/integration test/development environments operate on different networks.

The stored data is protected by alarm against penetration and attack of electronic deception (phishing). Unused services, protocols and software will be removed.

All our software works from minimal bases, installs only the necessary software.

The effectiveness of internal procedures and rules is controlled by external security audit.

 

Juvenile policy

We do not intend to knowingly collect information from minors. We do not target minors as potential beneficiaries of our services.

 

Cookies and other technologies we use

We use cookies and/or similar technologies to analyze user behavior, administer the site, and collect information about users. This is done to personalize and enhance your experience with us.

A cookie is a text file stored on your computer. Cookies store information that is used to help websites perform better. Only we can access cookies created by our website. You can control cookies at the browser level. Choosing to disable cookies may prevent the use of certain features.

We use cookies for the following purposes:

·         Necessary cookies – these cookies are necessary in order to be able to use some important functions on our website, such as login. These cookies do not collect personal information;

·         Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes more personalized features possible. For example, they might remember your name and email address in contact forms so you don't have to re-enter this information the next time you send a message;

·         Analytics cookies – these cookies are used to track the use and performance of our website and services.

·         You can remove cookies stored on your computer through your browser settings. Alternatively, you can control certain third-party cookies by using a privacy-enhancing platform such as https:optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has its own privacy policy which you can review here. If you wish to opt out of being tracked by Google Analytics, please visit the Google Analytics opt-out page.

 

Contact Information

PHOENIX MECANO PLASTIC SRL

Email: office@phoenix-mecano.ro

 

Supervisory Authority

Autoritatea Naţională de Supraveghere a Prelucrării Datelor cu Caracter Personal

Website: http://www.dataprotection.ro/
Email: anspdcp@dataprotection.ro
Telefon: +40 21 252 5599

 

Last update 19/04/2024